Booking your Newhaven to Dieppe ferry is straightforward. Here’s everything you need to know:
Best for: Most travelers, advance bookings, standard fares
**How to Book Online:**
1. **Visit the booking site** – Book via our partner or directly with DFDS
2. **Enter travel details** – dates, passenger numbers, vehicle type
3. **Select sailing time** – choose from available ferry times
4. **Add extras** – cabins, meals, pets, luggage
5. **Complete payment** – secure online payment
6. **Receive confirmation** – email with booking reference
**Online Booking Advantages:**
✓ Book 24/7 at your convenience
✓ Compare prices across dates instantly
✓ Immediate confirmation
✓ Manage booking online
✓ Usually cheapest method
Best for: Discount bookings (senior/youth/disabled), complex queries, group bookings
**DFDS Phone Booking Line:**
📞 **+44 33 058 787 87**
**Opening Hours:**
Monday-Friday: 08:00-20:00
Saturday-Sunday: 09:00-17:00
**When to Book by Phone:**
• Senior (60+), youth (18-25), or disabled discount
• Special requirements or assistance needed
• Motorhomes over 9m length
• Group bookings (10+ vehicles)
• Complex multi-leg journeys
**Phone Booking Advantages:**
✓ Access to all discount codes
✓ Expert advice on best sailing times
✓ Can arrange special assistance
✓ Help with complex bookings
✓ Vehicle measurement clarification
💡 Discount Booking Tip: If you’re eligible for senior, youth, or disabled 20% discount, you MUST book by phone. Online bookings don’t qualify for these discounts. The phone booking fee (usually £5) is more than offset by the 20% saving.
Before booking, have ready:
**For All Passengers:**
• Passport numbers (for each passenger)
• Contact email address
• Contact phone number
• Payment card
**For Vehicle Passengers:**
• Vehicle registration number
• Vehicle dimensions (length, width, height)
• Trailer or roof box details (if applicable)
**For Pet Travel:**
• Pet passport or AHC number
• Number of pets travelling
**For Discount Bookings:**
• Student ID number (if student discount)
• Date of birth (if senior/youth discount)
• Disability reference (if disabled discount)
DFDS accepts all major payment methods:
✓ Visa Debit/Credit
✓ Mastercard Debit/Credit
✓ Maestro
✓ American Express
✓ PayPal (online bookings)
**Payment Timing:**
• Full payment required at time of booking
• No deposit option available
• Refunds subject to cancellation policy
Understanding DFDS cancellation policy helps avoid unexpected fees:
**Standard Tickets (Advance Purchase):**
• **More than 48 hours before departure:** Full refund minus £10 admin fee per booking
• **Less than 48 hours before departure:** No refund
• **Changes:** £10 per booking to change dates/times (subject to availability & price difference)
**Flexible Tickets (If Available):**
• **More than 24 hours before departure:** Full refund minus £20 admin fee
• **Changes:** Free date/time changes (subject to availability & price difference)
**No-Show:**
• If you don’t show up or cancel, no refund given
• Booking treated as used
💡 Travel Insurance Tip: For expensive summer bookings, consider travel insurance. If you need to cancel for medical reasons or emergencies, insurance covers your ferry cost. Travel insurance typically costs £15-30 and covers bookings worth hundreds of pounds.